Please read these Promotion terms and conditions (“Terms and Conditions”) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. These Terms and Conditions govern the redemption of your Samsung OMO Wash Days Bundle Offering. Please refer to this website for the current Terms and Conditions for this Promotion: Please note that the offer is only while stocks last.
All participants during the term of this Promotion agree to be bound by the following terms and conditions:

1. Promotion:

1.1 Samsung 2023 washing machine Wash Days promotion powered by OMO Auto (“Promotion”).

1.2 The promoter of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organizer").

2. Promotion Period:

2.1. The Promotion will run from Saturday 1 July 2023 [00h00] to Thursday 31 August 2023 [23h59] whilst stocks last (“the Promotion Period”).

2.2. The duration of the Promotion may be extended or curtailed at the discretion of the Organizer.

2.3. Promotion is valid while stock lasts.

3. Who may enter:

3.1. All participants must:

3.1.1. be citizens of the Republic of South Africa and/or a legal resident of the aforesaid country;

3.1.2. be currently residing in the Republic of South Africa at the date of the commencement of the Promotion Period;

3.1.3. be a natural person and be at least 18 (eighteen) years old at the date of the commencement of the Promotion Period;

3.1.4. be in the possession of a valid identity document at the time of redemption of the Offer; and

3.1.5. Purchase a “Qualifying Product” as set out in the table under clause 4.1.2 below.

3.2. Misrepresentation of customers/participants by in-store sales representatives will result in the disqualification of the participant’s claim in the Promotion and possible legal action.

3.3. Participation in this promotion does include the Organiser, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services, if they personally purchased a Qualifying Product for their own personal use. Proof of purchase will be verified at the Organiser’s discretion.

4. How to qualify for the Promotion:

4.1. The participant must during the Promotion Period:

4.1.1. be a participant in terms of clause 3.1 above; and

4.1.2. purchase any of the following participating Samsung washing machines set out in the table below (“Qualifying Product”):
Note: bundle refers to the digital coupon the consumer will receive to redeem for any combination 4 X 2kg Omo Auto powder, participating Stock Keeping Unit’s “SKUs”: 6001085126733, 6001087365437 for Toploader and 3 X 2L Omo Auto liquid, Stock Keeping Unit’s “SKUs”: 6001087384322, 6001087384353 for front loader and combo washer/dryer models.

4.1.3. have purchased a Qualifying Product from the following Participating Retail Stores in South Africa (“Participating Retailers”)

4.1.4. For a full list of the selected authorized Participating Retailers, please visit

4.2. All Participants must retain the proof of payment relating to the purchase of any of the Qualifying Products.

4.3. All Participants must follow the redemption process set out in clause 7 below.

4.4. This Promotion only applies to Qualifying Products purchased from any Participating Retailers.

5. Can I qualify more than once for the Offer:

5.1. For each purchase of the Qualifying Product made by the participant during the Promotion Period, the participant shall qualify once for the Offer.

5.2. Should there be any dispute in this regard, the Organiser shall be sole adjudicator of the dispute and the Organiser’s decision shall be final.

6. Offer:

6.1. The promotion will afford a participant who purchases any Qualifying Product from a Participating Retailer during the Promotion Period an opportunity to receive the following (“Offer”):

6.1.1. An OMO hamper that corresponds with the Qualifying washing machine model number as set out in the table under clause 4.1.2 above.

6.2 The participant will redeem the hamper in store on purchase.

6.3 The Offer is not transferable. No substitution, cash redemption, or assignment of the Offer is permitted.

6.4 The Offer is provided on a first come first serve basis and while stocks last.

6.5 The Offer may differ from that shown on the promotional material with regard to colour and specs and same shall be subject to availability and in the Organizer’s sole and absolute discretion to select same.

7. Redemption of Offer:

7.1. To redeem the OMO bundle associated with the Participating Product the consumer must follow the below process:

7.1.1 The participant must visit to register and if all entry requirements are met, gain access to the offer.

7.1.2 The participant will be required to register on the above website, entering the below information:
• Name & Surname
• Cellphone Number
• Email Address
• Preferred retailer that they will redeem the offer from. Retailer options will be available for selection which are Shoprite Checkers or Pick n Pay stores.
• The participant  will select the Qualifying  product purchased through a drop down menu being either:
- Top loader [TL] with model number
- Front Loader [FL] with model number; or
-  washer/dryer combo model with model number
• The participant will be required to upload of proof of purchase, acceptable proof being an invoice or till slip clearly indicating the purchase of a qualifying product, as specified in 4.1.2.

7.1.3 Post submission of the above information, the website will communicate confirmation that the entry has been submitted and that their entry will be reviewed and either validated or rejected within 72 business hours, as well as giving the consumer the support email address – and SMS line should they need assistance prior to that.

7.1.4 After successfully verifying the entry, the consumer will receive a coupon via SMS to redeem at their selected retailer. The SMS copy will also include a support line SMS number should they have any challenges redeeming the coupon in store.

7.1.5 In the event that the entry is not successful, an SMS communicating that the entry was not successful will be sent to the consumer and an email address for assistance to resubmit.

7.3 No claims for the Offer in respect of the Qualifying Product will be accepted or processed after the Promotion Period.

7.4 Errors and omissions may be accepted at the Organizer's sole discretion. Failure by the Organizer to enforce any of its rights at any stage does not constitute a waiver of those rights.

7.5 Sales representatives employed at Participating Retailers may not claim the Offer on behalf of a purchasing customer. Participants must redeem the Offer on their own behalf.

8 Returns Policy:

8.1 Any participant who returns their purchased Qualifying Product during the Promotion Period forfeits their Offer.

8.2 In the event that a participant returns and/or exchanges their purchased Qualifying Product and has already redeemed the Offer, the Organizer reserves the right to claim back the value of the Offer from the participant.

9. Limitation of Liability:

9.1. To the extent permitted by Consumer Protection Act and any other applicable law:

9.1.1. The participant(s) hereby indemnifies the Organizer against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participant’s entrance to the Promotion.

9.1.2. The Organizer excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).

10. General:

10.1. In accordance with the confidentiality policies and practices of the Organizer, none of the entry details of any participant in this Promotion will be disclosed or used by the Organizer for any purposes other than for entry into the Promotion and in accordance with clause 10.3 below.

10.2. Participants acknowledge and accept that the Organizer shall utilise a third party (the “Organizer’s authorized agent/s”) to contact the participant to arrange delivery of the Offer. In order to affect the contacting and delivery process, the Organizer’s shall provide the participant’s information to such third party.

10.3. Details of participants will not be used by the Organizer for Samsung related communication should the participants opt-out to receive further communication from the Organizer.

10.4. Information regarding the Promotion that is published on authorized advertising material will also form part of the terms and conditions of the Promotion.

10.5. The Organizer’s may in their sole discretion amend these terms and conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised terms and conditions on the Organizer’s website The onus rests on the participant to constantly check the website for updates to the terms and conditions.

10.6. The Organizers reserve the right, at any time, to verify the validity of participants (including a participant’s identity, age and
place of residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors and omission may be accepted at the Organizer's discretion. Failure by the Organizer to enforce any of its rights at any stage does not constitute a waiver of those rights.

10.7. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organizer, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organizer reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.

10.8. Save as permitted by Law, the Organizer reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, termination or termination shall be deemed to have taken effect from the date of publication on the Organizer’s website . No liability shall lie against the Organizer in favor of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Organizer and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organizer.

10.9. This Promotion is governed by these terms and conditions, as well as those of the relevant authorized Participating Retailers, associated with this Promotion.

10.10. Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.

10.11. The Organiser reserves the right to withhold the value adds until it is entirely satisfied that the claimant of thereof is the bona fide eligible participant, and reserves the right to call for such proof as it may deem necessary.

10.12. The Organizer accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the promotional offer owing to, but not limited to, stock unavailability, strike, lock out, Qualifying Product on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.

10.13. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:

10.13.1. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;

10.13.2. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

11. Consumer Protection Act:

11.1. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.

Terms & Conditions 
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